To set up SPF and DKIM for SAP SuccessFactors, Follow the steps given below:

SPF:

SPF defines a list of the servers, services, and IP addresses that are allowed to be relaying or sending email from your domain.  

The SPF record mechanism used for SAP successFactors is shown below:

·        US datacenter customers: include:_spf-sfdc.successfactors.com   

·        EU datacenter customers: include:successfactors.eu 

DKIM:

We need to reach out to the SAP Cloud support team for DKIM configuration, with the following information provided: 

·        Company ID

·        Datacenter

·        Your mail domain details