Sender Policy Framework (SPF):

SPF helps prevent email spoofing by specifying which mail servers are authorized to send emails on behalf of your domain. When an incoming email arrives, the recipient’s server can verify whether the sending server is on the authorized list in your domain’s SPF record.

Here’s a step-by-step guide on how to add KnowBe4 to your SPF record:

1. Access Your DNS Settings:

Log in to your domain registrar’s control panel or DNS hosting provider’s dashboard where you manage your DNS records.

2. Locate Your Existing SPF Record:

If you already have an SPF record, locate it. If you don’t have an SPF record yet, you’ll need to create a new TXT record.

3. Edit Your Existing SPF Record (or Create a New One):

• If you have an existing SPF record, you’ll need to edit it. If you don’t have one, create a new TXT record with the following format:

Type: TXT

Name: (Leave blank or enter your domain name)

Value: v=spf1 include:spf.psm.knowbe4.com ~all

• If you already have an SPF record, you should add ‘include:spf.psm.knowbe4.com’ to your existing SPF record

           For example, if your current SPF record looks like this:

v=spf1 include: _spf.google.com ~all

Modify it to include KnowBe4 like this:

v=spf1 include: _spf.google.com include:_spf.psm.knowbe4.com ~all

Ensure there is only one “v=spf1” in your SPF record. If you already have multiple “include” or “a” mechanism in your record, combine them as needed.

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4. Save Your Changes:

Save the changes you made to your DNS records.

5. Verify Your SPF Record:

To verify that you’ve correctly added KnowBe4 to your SPF record, you can use SPF record validation tools available online. These tools will check your SPF record and report any issues.

6. Monitor and Test:

After adding KnowBe4 to your SPF record, it’s essential to monitor your email delivery and conduct testing to ensure that your emails pass SPF checks and that KnowBe4 services are properly authorized to send emails on your behalf.